FAQS

FREQUENTLY ASKED QUESTIONS

ABOUT GETTEES

When Was GETTEES Founded?

GETTEES was founded in 2014 on the idea of building back American Manufacturing. After 2 years of training sewers and developing the perfect t-shirt, GETTEES was able to launch in the fall of 2016.

Where Is The GETTEES Factory?

The GETTEES factory is currently located in Sterling Heights, MI (A suburb of Detroit, MI). We are currently in the process of relocating to Detroit in hopes of being part of constant growth and innovation. We believe Detroit is the perfect place to revitalize the American garment industry given the city's culture and manufacturing history. You can read more about how we built an American Garment Factory by visiting our Factory Page.

Do You Have Wholesale Accounts?

While we currently have no set in stone wholesale discounts, we love to partner with like-minded companies and organizations on spreading the “American Made” message. If you would like to partner with GETTEES, send an email to partner@gettees.us and we will message you back as soon as possible.

How Can I Become Part Of GETTEES?

GETTEES was founded on the principle of putting people back to work. Whether you're new to the job market or have years of experience, we aim to build a place you can start a career that you can grow and enjoy. Click here to view our current openings and follow us on LinkedIn, Facebook and Twitter for any career updates.

PRODUCT

Are All GETTEES Products Made In America?

Everything GETTEES sells and will sell is made in the United States. Our commitment to American Manufacturing is a core value we were founded on and are committed to. Our mission is to grow American Manufacturing and inspire others to do the same.

How Do I Find Out About New Products?

For latest product offerings, you can follow us on Facebook, Twitter and Instagram

Does GETTEES Sell Women's Shirts?

GETTEES is currently in the process of designing and developing a women’s line of t-shirts. Once we our 100% satisfied with the quality of these shirts, we will begin to sell them on our website. For the latest updates, you can follow us on Facebook, Twitter and Instagram

Where Can I Buy GETTEES Products?

In order to provide the highest quality and service to our customers, we only sell GETTEES products through our website. This allows us to cut unneeded cost like retail markups and invest more in the products we make.

SIZING

How Do I Figure Out What Size Is Best For Me?

Click the Fit Guide link on any product page to find what size is best for you. Through experience, our shirts usually run true to size. If you do however order the wrong size, don’t worry. You can take full advantage of our Free & Easy Returns.

Will My GETTEES Shirt Shrink In The Wash?

All our garments are pre-washed. This means shrinkage should be limited to unoticable at all.

ORDERING

How Can I Track My Order?

GETTEES will send updates and notifications that will allow you to track your order from the moment it is processed.

Can I Make A Change To My Order?

Unfortunately we cannot change an order after it's been placed. If you made a mistake in ordering, or have changed your mind, please contact the GETTEES customer support team as soon as possible and they will cancel the order and refund you before shipment.

What Methods Of Payment Do You Accept?

GETTEES currently accepts all major credit cards including VISA, Mastercard, American Express, Discover, JcB, Diners Club, etc. We also accept payment through PayPal. You will be able to choose your form of payment during the checkout process.

Is It Safe To Use My Credit Card To Make An Online Purchase?

GETTEES is run through Shopify meaning all transactions will be safe and secure. Creating a safe transaction is something we do not take lightly and Shopify is a proven and established company in providing safe transactions.

SHIPPING

How Long Does It Take To Receive My Order?

Depending on your choice of shipping method and location, shipping times will vary. For full shipping details, click here.

Do You Offer Free Shipping?

We offer Free Shipping on all orders over $100.

Where Does My Order Ship From?

Your GETTEES order ships directly from our Factory that is currently in Sterling Heights, MI.

Do You Ship Internationally?

GETTEES currently only ships in the United States. While shipping internationally in the future is not out of the question, we are currently focused on delivering products By The People, For The People.

RETURNS

What Is Your Return Policy?

You may return unworn, unwashed and unaltered items purchased from GETTEES for a full refund 30 days of the date of purchase. For the full return policy, click here.

How Do I Send Back A Return?

Click here to follow these four fast and easy return steps.

Am I Able To Process An Exchange?

GETTEES does not process direct exchanges, and ask that if you'd like a replacement item you follow our return instructions here and reorder directly through our website as a separate transaction. We'll completely refund your original form of payment - excluding shipping charges - when we receive the return.

Do You Offer Free Shipping On Returns?

All returns are free. We believe in our product so if there is anything that doesn’t live up to your highest expectations, send it back on us.